Terms & Conditions
1. Our 100% Customer Satisfaction Pledge: Your satisfaction is our goal.
SDSPORTCYCLES is committed to providing you with the best motorcycle gear shopping
experience. Please send any comments to firstname.lastname@example.org.
2. Warranty Claims: We will assist with warranty issues; however, all warranty issues
are the ultimate responsibility of the manufacturer. We cannot be responsible for
manufacturer policy and/or processing.
3. Special order items will require a restocking fee prior to return. Please check with
your sales associate. All returns must be in new condition and include all original
manufacturer's packaging. Customer will be notified of any special order items by email at
time of purchase.
4. Please send email to request a Return Merchandise Authorization (RMA). We cannot
accept returned merchandise without an RMA.
5. Please request your RMA within 30 days from the day you receive your order. RMA
requests after 30 days are at our discretion.
6. We will be glad to exchange most undamaged and unused items with no restocking
fee within 30 days from the date of sale. There is a restocking fee of 15% on all returned
items that are not being exchanged and on special order items.
7. For item exchanges: your new product will not ship until the original item has been
received by us.
8. Credit card refunds are credited back to the card used for the original purchase.
9. Always insure the package for the full retail value of the item.
10. Please return all items via ground shipping. Customer is responsible for all return
shipping costs. Please note: Third party shippers (example UPS Store, FedEx Kinko's,
Mailbox Etc) add charges to normal ground shipping costs. We do not reimburse these
charges in the event of a shipping error.
11. Please do not return any items via COD our shipping department cannot accept
12. Return shipping address will be provided at time of arrangement.
Errors and Omissions
We make every effort to ensure the accuracy of the information on our Web site(s). However,
the documents and graphics published on this site may contain technical inaccuracies or
typographical errors. We make no representations about the suitability of the information
and graphics presented on this site. All such documents and graphics are provided "as is"
without warranty of any kind.
If an error is made and a product is listed at an incorrect price, we shall maintain the right to
refuse or cancel any orders placed at the incorrect price. If the order has been confirmed
and charged to your credit card, we shall immediately issue a credit in the amount of the
Note: We do not guarantee our prices listed on other Web sites or price engines.
Non-U.S. Net Users
Sales of our products are limited to the Continental US. Sorry, we do not ship outside of the
Our Standard Terms of Sale
All sales are subject to the following terms and conditions:
1. Customer Acknowledgment.
Customer acknowledges agreement with these Terms of Sale by the placement of an order
to purchase a Product from us.
2. All Sales Made In California.
All sales shall be deemed made in the State of California, USA, regardless of the location of
The Customer agrees that any dispute with the business arising out of the Customer's
purchase from us shall be brought by the Customer exclusively in the state or federal courts
situated in the State of California; and the Customer hereby agrees that such venue is
appropriate and that our agreement to sell and deliver products to the Customer is
dependent on this provision.
3. Purchase Price.
(a) Prices and promotions are listed in SDSportcycles Web site and its advertisement, and
are subject to change without notice.
(b) Payment is due before shipment, unless credit terms have been arranged in advance
with our Credit Department. In such case, payment terms shall be as set forth in the credit
(c) We collect sales and use taxes for sales made to residents of the State(s) of California.
We shall not be liable for handling or customs charges for shipments outside the United
4. Shipping Terms.
Shipping terms are: F.O.B. California. We will arrange payment for shipping with the carrier,
but such costs are the responsibility of Customer. Risk of loss is upon Customer once we
deliver the Product to the carrier. Delivery times are estimates only and we shall not be
liable for delays.
5. Vendor License Agreements.
Customer agrees to abide by all license provisions or end user agreement imposed by the
manufacturer or publisher.
Products sold by us may be exported from the United States only in accordance with the
Export Administration Regulations. Diversion contrary to United States law is prohibited.
Customer warrants and represents that it is eligible to receive Products under United States
law and agrees to abide by any export or re-export restrictions imposed by the manufacturer
7. LIMITED MANUFACTURER'S WARRANTY.
(a) We warrant that we have good title to the Products.
(b) We do not warrant the performance or integrity of any Product, but merely passes
through to the Customer whatever end-user warranty the manufacturers may have.
(c) We DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED BY LAW, INCLUDING
MERCHANTABILITY AND USE FOR A PARTICULAR PURPOSE.
8. LIMITATION OF LIABILITY.
IN NO EVENT SHALL we BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR OPPORTUNITY.
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY IS STATED IN THE MANUFACTURER'S
WARRANTY ACCOMPANYING THE PRODUCT. IN NO EVENT SHALL our LIABILITY
EXCEED THE REPAIR, REPLACEMENT OR COST OF THE SPECIFIC PRODUCT
PURCHASED FROM us. SOME STATES MAY NOT RECOGNIZE A DISCLAIMER OR
LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE
DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR
ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.
Returns of Products are subject to our current return policies, which are set forth in the
advertisement, Web site, and shipping statement, subject to any additional or lesser return
rights adopted by the manufacturer or publisher.
10. Exclusive Agreement.
These Terms of Sale represent the complete and final agreement between the Customer
and us for the matters set forth herein, and shall be supplemented only by the prices,
quantity, and descriptions set forth in our invoice for the relevant sale. Terms contained in
Customers' purchase orders, offers to buy, terms and conditions, and the like shall have no
(a) These Terms of Sale and any transactions made under them shall be interpreted by and
be subject to the laws of the State of California.
(b) In the event any section or portion of a section of these Terms of Sale are deemed
unlawful or unenforceable, that section or portion of a section shall be stricken from the
Terms of Sale, and the remaining terms shall continue in full force and effect.
(c) We shall not be responsible for damages or delays resulting from Acts of God, and from
other actions, both governmental and otherwise, including but not limited to war, riot,
seizure, and embargo.
(d)These Terms of Sale may be modified from time to time by us without notice, and are
current as of the date of the then current advertisement or Web site. Please refer to the
current advertisement or Web site.
(e) Returned check fee of $15 will be charged on all checks.
3/30/10- updated rma address
11/26/14- Updated rma address
Return & Exchange Policy